topic Re: Internet in Broadband

Internet

Houston502560 — Tue, 04 Nov 2025 18:17:18 GMT

My hub will not connect around 5-10 times a day to the internet

Re: Internet

JimM1 — Tue, 04 Nov 2025 18:20:48 GMT

@Houston502560 What do you see when this happens, does the light change anywhere on your connections?

Re: Internet

Celtic502560 — Sun, 09 Nov 2025 16:03:25 GMT

Same light as always, only woks for half a day , customer services on phone are no help just want to get rid as paying for an inferior service

Re: Internet

Celtic502560 — Mon, 10 Nov 2025 20:22:32 GMT

So we have stopped any contact here aswell?

Re: Internet

daveNOS — Mon, 10 Nov 2025 20:25:37 GMT

@Celtic502560 The community is mainly a customer to customer support platform, those who offer support and advice here do so when they can.

Re: Internet

JimM1 — Mon, 10 Nov 2025 20:39:44 GMT

@Celtic502560 and @Houston502560 are you both the same post but updated names. @Celtic502560 if you tag with the @ followed by the name then questions are known who too. If you wish to cancel your sky then OTS to another isp for the Broadband, if you still have contract time to run with sky you can work out what the penalty charge for leaving early is, can link that if you need!