https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5137849#M531276 <P>Lights on hub all green as they should be even when internet access has been lost on device. Have reset the hub but problem still returned, could it be a faulty sky broadband hub or are there any settings that may correct it</P> Mon, 10 Nov 2025 14:29:19 GMT Big_Chungus 2025-11-10T14:29:19Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5136451#M530942 <P>Hub seems to be losing internet connection regularly, sometimes every few minutes sometimes can be 10-15 mins between loss.</P><P>internet always comes back and generally only takes a minute or two to return?</P> Sat, 08 Nov 2025 19:33:38 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5136451#M530942 Big_Chungus 2025-11-08T19:33:38Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5136632#M530993 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4529569">@Big_Chungus</a>&nbsp;check the leds on the hub and follow the guidance here&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Sun, 09 Nov 2025 08:24:09 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5136632#M530993 Chrisee 2025-11-09T08:24:09Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5137849#M531276 <P>Lights on hub all green as they should be even when internet access has been lost on device. Have reset the hub but problem still returned, could it be a faulty sky broadband hub or are there any settings that may correct it</P> Mon, 10 Nov 2025 14:29:19 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out-and-coming-back/m-p/5137849#M531276 Big_Chungus 2025-11-10T14:29:19Z