https://helpforum.sky.com/t5/Broadband/Restricted/m-p/5137529#M531204 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4530612">@KelsieBrie</a>&nbsp;</P> <P>If you had been restricted as the bill hadn't been paid and you have now done this then you will also need to setup your monthly payment method again. Once you have done this you are waiting for the banks to clear the payment you made.</P> Mon, 10 Nov 2025 10:24:13 GMT caesarome 2025-11-10T10:24:13Z https://helpforum.sky.com/t5/Broadband/Restricted/m-p/5137469#M531195 <P>Hi my account is restricted but I have paid my broadband bill , it's not letting me unrestrict it and I have no access to wifi unless I go 30 minutes away to my mums house which I've had to to twice now&nbsp;</P> Mon, 10 Nov 2025 09:40:36 GMT https://helpforum.sky.com/t5/Broadband/Restricted/m-p/5137469#M531195 KelsieBrie 2025-11-10T09:40:36Z https://helpforum.sky.com/t5/Broadband/Restricted/m-p/5137529#M531204 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4530612">@KelsieBrie</a>&nbsp;</P> <P>If you had been restricted as the bill hadn't been paid and you have now done this then you will also need to setup your monthly payment method again. Once you have done this you are waiting for the banks to clear the payment you made.</P> Mon, 10 Nov 2025 10:24:13 GMT https://helpforum.sky.com/t5/Broadband/Restricted/m-p/5137529#M531204 caesarome 2025-11-10T10:24:13Z