topic Sky Hub not received in Broadband

Sky Hub not received

Neiljeff55 — Sun, 09 Nov 2025 19:24:18 GMT

Not received my broadband hub without WiFi

Re: Sky Hub not received

Daniel0210 — Sun, 09 Nov 2025 19:31:01 GMT

@Neiljeff55

Is this hub for a new activation?

Re: Sky Hub not received

caesarome — Sun, 09 Nov 2025 19:38:19 GMT

@Neiljeff55

When is your activation date ?

Re: Sky Hub not received

Daniel0210 — Sun, 09 Nov 2025 19:39:57 GMT

@Neiljeff55

Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.

Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.

Re: Sky Hub not received

Neiljeff55 — Wed, 12 Nov 2025 20:20:32 GMT

Yes this is for a new connection taken out on the 22nd October still haven't received the hub but told my connection has gone live.

and still waiting!! After numerous calls to sky

Re: Sky Hub not received

Neiljeff55 — Wed, 12 Nov 2025 20:22:40 GMT

They haven't sent it out so still waiting even though line has gone live I've ask to be reimbursed for no wfi