topic Re: Poor internet speeds and quality in Broadband

Poor internet speeds and quality

Benny1612 — Sun, 09 Nov 2025 13:48:24 GMT

WiFi speeds are slow. Working from home is becoming an issue. Also daily using WiFi for personal use is very frustrating. WiFi speeds are showing than 5 when running speed test

Re: Poor internet speeds and quality

2muchTV — Sun, 09 Nov 2025 14:25:32 GMT

@Benny1612 WiFi can be approved. You could call Sky re using their boosters or extenders.

Alternatively, you could purchase your own mesh/ network. My partner and I work from home and network connections are very important.

Sky is a residential provider whose equipment is OK for the vast majority of their customers. Others may need to invest in their own.

Terrible WiFi connection

Benny1612 — Wed, 26 Nov 2025 13:25:57 GMT

The sellers of WiFi really poor. Impacting my ability to work from home. Calls keep dripping or freezing. Speed tests are showing my speeds are less than 8 mbps which is way below what I'm paying for.

Re: Terrible WiFi connection

JimM1 — Wed, 26 Nov 2025 13:46:33 GMT

@Benny1612 Call sky if the service checker is showing you have a problem, 150 from your lanline is best!

WiFi connection

Benny1612 — Wed, 17 Dec 2025 09:47:11 GMT

WiFi speeds terrible and affecting my ability to work

Re: WiFi connection

Daniel0210 — Wed, 17 Dec 2025 10:16:40 GMT

@Benny1612

What did Sky say/do when you contacted them after the advice previously provided?

Remember that Sky broadband being discussed here is a domestic service and whilst it's fine for those customers wfh to use it they won't receive additional or quicker support.