topic Re: Constantly losing internet connection this evening in Broadband https://helpforum.sky.com/t5/Broadband/Constantly-losing-internet-connection-this-evening/m-p/5136560#M530965 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4529634">@DominicMehta</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 08 Nov 2025 22:36:30 GMT caesarome 2025-11-08T22:36:30Z Constantly losing internet connection this evening https://helpforum.sky.com/t5/Broadband/Constantly-losing-internet-connection-this-evening/m-p/5136503#M530952 <P>Help to resolve internet issue. No wired or WiFi working</P> Sat, 08 Nov 2025 21:10:49 GMT https://helpforum.sky.com/t5/Broadband/Constantly-losing-internet-connection-this-evening/m-p/5136503#M530952 DominicMehta 2025-11-08T21:10:49Z Re: Constantly losing internet connection this evening https://helpforum.sky.com/t5/Broadband/Constantly-losing-internet-connection-this-evening/m-p/5136560#M530965 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4529634">@DominicMehta</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 08 Nov 2025 22:36:30 GMT https://helpforum.sky.com/t5/Broadband/Constantly-losing-internet-connection-this-evening/m-p/5136560#M530965 caesarome 2025-11-08T22:36:30Z