https://helpforum.sky.com/t5/Broadband/Connection/m-p/5135971#M530822 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4510493">@SarahRose</a>&nbsp;if your Sky hub is rdbooting on its own ie the lights go out and the connection takes 4 or so minutes to come back then it is probable the hub is faulty and needs replacing. Call Sky as they can check to see if the hub looks dodgy if it is thry will replacecit.</P> Sat, 08 Nov 2025 10:13:32 GMT Chrisee 2025-11-08T10:13:32Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/5135915#M530798 <P>For the last few months we intermittently keep loosing WiFi and internet connection where it turns its self off. We have turned on and off again. Reset the router and reset the box.&nbsp;</P><P>&nbsp;</P> Sat, 08 Nov 2025 08:41:44 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/5135915#M530798 SarahRose 2025-11-08T08:41:44Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/5135971#M530822 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4510493">@SarahRose</a>&nbsp;if your Sky hub is rdbooting on its own ie the lights go out and the connection takes 4 or so minutes to come back then it is probable the hub is faulty and needs replacing. Call Sky as they can check to see if the hub looks dodgy if it is thry will replacecit.</P> Sat, 08 Nov 2025 10:13:32 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/5135971#M530822 Chrisee 2025-11-08T10:13:32Z