https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5135827#M530786 <P>Just switched to high speed internet on Thursday and whole system has gone down&nbsp;</P> Fri, 07 Nov 2025 23:37:11 GMT Davinia1 2025-11-07T23:37:11Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5135827#M530786 <P>Just switched to high speed internet on Thursday and whole system has gone down&nbsp;</P> Fri, 07 Nov 2025 23:37:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5135827#M530786 Davinia1 2025-11-07T23:37:11Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5135842#M530787 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528831">@Davinia1</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 08 Nov 2025 01:29:53 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5135842#M530787 GD1 2025-11-08T01:29:53Z