https://helpforum.sky.com/t5/Broadband/We-have-no-internet/m-p/5135804#M530777 <P>Our router isn't working there is no internet. There is no green light for internet on the box</P> Fri, 07 Nov 2025 22:17:31 GMT Starbord84 2025-11-07T22:17:31Z https://helpforum.sky.com/t5/Broadband/We-have-no-internet/m-p/5135804#M530777 <P>Our router isn't working there is no internet. There is no green light for internet on the box</P> Fri, 07 Nov 2025 22:17:31 GMT https://helpforum.sky.com/t5/Broadband/We-have-no-internet/m-p/5135804#M530777 Starbord84 2025-11-07T22:17:31Z https://helpforum.sky.com/t5/Broadband/We-have-no-internet/m-p/5135805#M530778 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528799">@Starbord84</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 07 Nov 2025 22:22:24 GMT https://helpforum.sky.com/t5/Broadband/We-have-no-internet/m-p/5135805#M530778 GD1 2025-11-07T22:22:24Z