topic Recent drop in WiFi speeds in Broadband

Recent drop in WiFi speeds

Du2 — Fri, 07 Nov 2025 15:31:57 GMT

The wifi has recently dropped in speeds with typical speeds just 1 floor (approx 5m away) from router having speeds of 20download and 15upload. This has been tested across multiple devices and consistently causes work calls to drop out every 5-10 minutes. A couple of the times I have tested speeds have been as low as 2. This is a recent issue

Re: Recent drop in WiFi speeds

JimM1 — Fri, 07 Nov 2025 15:45:30 GMT

@Du2 Testing the wireless wi-fi signal is everything else that is wireless turned off and you only have the Hub and that device in play?

Re: Recent drop in WiFi speeds

Du2 — Fri, 07 Nov 2025 15:51:03 GMT

No as our broadband plan says up to 10 devices should give us a connection of at least 90

Re: Recent drop in WiFi speeds

JimM1 — Fri, 07 Nov 2025 15:56:40 GMT

@Du2 The info from the sky Help below, see if it does anything for you, hard to say as no information is supplied, you may just be having a sky Hub issue or something on your wireless wi-fi going bad!

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices