topic Re: Week broadband signal in Broadband

Week broadband signal

Mpete14 — Fri, 07 Nov 2025 14:29:04 GMT

Hi connection us very weak and slow upstairs and some areas down stairs not happy as did request booster upstairs . Signal no good children not happy with weak broadband signal very slow so please help me or I will have to go to another provider who can satisfy our needs please.

Re: Week broadband signal

Mpete14 — Fri, 07 Nov 2025 14:36:20 GMT

Very weak and slow broadband signal . Even when testing showing its strong but it's not good as I did request a booster upstairs and in kitchen but not getting any benefit and children not happy with slow broadband wifi signal and keep telling me to call or change supplier. What help if any can you provide to resolve thus issue please??

Re: Week broadband signal

Mpete14 — Fri, 07 Nov 2025 14:39:58 GMT

Hello is anyone going to help me or am I to go to a new provider who can give me what I need .

Re: Week broadband signal

JimM1 — Fri, 07 Nov 2025 15:10:31 GMT

@Mpete14 When you post on the Forum you are not talking to sky but customers like yourself. To speak with sky you have to give them a call, 150 from your landline or a sky mobile.