https://helpforum.sky.com/t5/Broadband/No-wifi-or-bluetooth/m-p/5135426#M530670 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528336">@Brian335</a>&nbsp;Do you have sky currently so just a switch over/out off the Hubs, if NOT what was the go live date that sky gave you, until that date the system will have no connectiom, hubs arrive a few day's before the go live so you have it!</P> Fri, 07 Nov 2025 14:50:19 GMT JimM1 2025-11-07T14:50:19Z https://helpforum.sky.com/t5/Broadband/No-wifi-or-bluetooth/m-p/5135404#M530662 <P>I have today received the new router from yourselves, thank you.</P><P>After setting it all up I cannot connect to the Internet on my pc nor connect to the WiFi on my phone or ipad and also my alexa echo dot will not connect.</P><P>Coukd you please tel me why this is?</P><P>Regards</P><P>Brian Gore.</P> Fri, 07 Nov 2025 14:20:33 GMT https://helpforum.sky.com/t5/Broadband/No-wifi-or-bluetooth/m-p/5135404#M530662 Brian335 2025-11-07T14:20:33Z https://helpforum.sky.com/t5/Broadband/No-wifi-or-bluetooth/m-p/5135426#M530670 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4528336">@Brian335</a>&nbsp;Do you have sky currently so just a switch over/out off the Hubs, if NOT what was the go live date that sky gave you, until that date the system will have no connectiom, hubs arrive a few day's before the go live so you have it!</P> Fri, 07 Nov 2025 14:50:19 GMT https://helpforum.sky.com/t5/Broadband/No-wifi-or-bluetooth/m-p/5135426#M530670 JimM1 2025-11-07T14:50:19Z