topic Re: WiFi constantly dropping out in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping-out/m-p/5135374#M530652 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513201">@Sonia-</a></P> <P>Try running this line test-&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them</P> Fri, 07 Nov 2025 13:44:48 GMT caesarome 2025-11-07T13:44:48Z WiFi constantly dropping out https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping-out/m-p/5135276#M530632 I'm having alot of problems with my WiFi. When I'm on the Internet on my phone it keeps stopping and giving me the loading sign. We are having the same issue with my daughters phone and her xbox. This has been going on for awhile now. Fri, 07 Nov 2025 12:03:54 GMT https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping-out/m-p/5135276#M530632 Sonia- 2025-11-07T12:03:54Z Re: WiFi constantly dropping out https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping-out/m-p/5135374#M530652 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513201">@Sonia-</a></P> <P>Try running this line test-&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them</P> Fri, 07 Nov 2025 13:44:48 GMT https://helpforum.sky.com/t5/Broadband/WiFi-constantly-dropping-out/m-p/5135374#M530652 caesarome 2025-11-07T13:44:48Z