https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5135361#M530647 Hi, could you please help, our wifi keeps dropping out and all the lights on the router keep going orange, its becoming abit of a problem as my wife works from home. Fri, 07 Nov 2025 13:28:42 GMT mygirls83 2025-11-07T13:28:42Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5135361#M530647 Hi, could you please help, our wifi keeps dropping out and all the lights on the router keep going orange, its becoming abit of a problem as my wife works from home. Fri, 07 Nov 2025 13:28:42 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5135361#M530647 mygirls83 2025-11-07T13:28:42Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5135367#M530648 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2276036">@mygirls83</a>&nbsp;</P> <P>e first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 07 Nov 2025 13:40:51 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5135367#M530648 caesarome 2025-11-07T13:40:51Z