https://helpforum.sky.com/t5/Broadband/Connections-Issues/m-p/5134592#M530466 <P>I work from home and have been having frequent issues with connectivity. The last few days specifically have been patchy, losing connection and calls dropping or feeezing.&nbsp;<BR /><BR /></P><P>this is happening where there isn't any major usage of the hub.&nbsp;<BR /><BR /></P><P>Issues are occurring with both the WiFi and the network connection&nbsp;</P> Thu, 06 Nov 2025 14:02:29 GMT LNS123 2025-11-06T14:02:29Z https://helpforum.sky.com/t5/Broadband/Connections-Issues/m-p/5134592#M530466 <P>I work from home and have been having frequent issues with connectivity. The last few days specifically have been patchy, losing connection and calls dropping or feeezing.&nbsp;<BR /><BR /></P><P>this is happening where there isn't any major usage of the hub.&nbsp;<BR /><BR /></P><P>Issues are occurring with both the WiFi and the network connection&nbsp;</P> Thu, 06 Nov 2025 14:02:29 GMT https://helpforum.sky.com/t5/Broadband/Connections-Issues/m-p/5134592#M530466 LNS123 2025-11-06T14:02:29Z https://helpforum.sky.com/t5/Broadband/Connections-Issues/m-p/5134627#M530473 <P>Do you have full fibre?</P><P>&nbsp;</P><P>If you have full fibre is your ONT on line correctly? Power light, PON Light should both be on, LAN light should be flickering. A red LOS light indicates a problem.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P><P>If this does not reveal anything then you will need to contact Sky to resolve,</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/contacting-sky" target="_blank">https://www.sky.com/help/articles/contacting-sky</A></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 06 Nov 2025 14:25:04 GMT https://helpforum.sky.com/t5/Broadband/Connections-Issues/m-p/5134627#M530473 Waveman 2025-11-06T14:25:04Z