https://helpforum.sky.com/t5/Broadband/Wifi-Issues/m-p/5134492#M530420 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4527205">@Benharvey96</a>&nbsp;wrote:<BR />&nbsp;Please look into this.<HR /></BLOCKQUOTE> <P>We are just customers here&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4527205">@Benharvey96</a>&nbsp;.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 06 Nov 2025 12:24:37 GMT caesarome 2025-11-06T12:24:37Z https://helpforum.sky.com/t5/Broadband/Wifi-Issues/m-p/5134450#M530386 Wifi has been dropping out over the past couple of weeks for seemingly no reason. Your app says everything is fine every time. I work from home so cannot have this happen. Please look into this. Thu, 06 Nov 2025 12:02:50 GMT https://helpforum.sky.com/t5/Broadband/Wifi-Issues/m-p/5134450#M530386 Benharvey96 2025-11-06T12:02:50Z https://helpforum.sky.com/t5/Broadband/Wifi-Issues/m-p/5134492#M530420 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4527205">@Benharvey96</a>&nbsp;wrote:<BR />&nbsp;Please look into this.<HR /></BLOCKQUOTE> <P>We are just customers here&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4527205">@Benharvey96</a>&nbsp;.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 06 Nov 2025 12:24:37 GMT https://helpforum.sky.com/t5/Broadband/Wifi-Issues/m-p/5134492#M530420 caesarome 2025-11-06T12:24:37Z