https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5134491#M530419 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084409">@Joy19</a>&nbsp;</P> <P>There appears to be an outage.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 06 Nov 2025 12:24:06 GMT caesarome 2025-11-06T12:24:06Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5134471#M530400 Hello Compliant about sudden connection of my wifi in the house. I have test run the connection both on the device and the device but still no connection. Can someone help with this please Thu, 06 Nov 2025 12:19:29 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5134471#M530400 Joy19 2025-11-06T12:19:29Z https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5134491#M530419 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4084409">@Joy19</a>&nbsp;</P> <P>There appears to be an outage.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 06 Nov 2025 12:24:06 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5134491#M530419 caesarome 2025-11-06T12:24:06Z