topic Re: Broadband speed in Broadband

Broadband speed

Nanny29 — Wed, 05 Nov 2025 14:07:11 GMT

I have had Full Fibre for a week now and the speed (which was around 75) has remained stable at 80.
Yesterday evening Sky's AI said to turn the router off and on again, which briefly raised it to 307, but today it's back to 80. Guaranteed minimum speed is 200. Do I accept that Sky can't manage speeds that fast and move to a different provider or is there something else that I need to do?

Re: Broadband speed

JimM1 — Wed, 05 Nov 2025 14:37:00 GMT

@Nanny29 Can you say by which method is that you have determined what the speed is that you are recieving. are you doing it wired/wireless method to which sky Hub and by what type off device.

The service checker that is linked below, goto broadband click on the > and see the last 30 day's to what sky thinks you are getting!

https://www.sky.com/servicechecker

Re: Broadband speed

Nanny29 — Wed, 05 Nov 2025 15:19:00 GMT

I have been using the checker on the Sky app. I have turned the router off and on again and am now back to 307, which is great, just wondering now how many times each day I have to do this?

Re: Broadband speed

JimM1 — Wed, 05 Nov 2025 15:27:07 GMT

@Nanny29 Do you have the Black or the White hub as your connection?