Issues booking Home Move

DaveyK1 — Wed, 05 Nov 2025 12:34:50 GMT

I'm looking for advice from a Sky Employee, I am moving house on 13th November, and I haven't been able to book a home move for Sky Q plus mobile (Sky Broadband is not available in the area I'm moving to).

The reason is due to a previous home move I did in May 2025 being locked into the system. I have called a number of times to resolve this. The last customer service rep I spoke last week to was very helpful & said they would resolve and for me to call back on Friday 7th November.

I will do that but my concern is that leaving it & hoping it's resolved will mean engineers are not available to put Sky into my new property when we move in. I would grateful if a Sky Employee can advise me on this.

Thanks

David

Re: Issues booking Home Move

JimM1 — Wed, 05 Nov 2025 13:03:47 GMT

@DaveyK1 When you post on the sky Forum you are not speaking with anyone from sky, and very unlikely you will ever get a reply, you are best to call sky or try some off the other methods if that works better for you!

topic Issues booking Home Move in Broadband

Issues booking Home Move

Re: Issues booking Home Move