topic This is ridiculous in Broadband

This is ridiculous

Pringle161 — Wed, 05 Nov 2025 09:19:56 GMT

I placed an order for an engineer to be booked and come to my home as I'm getting under the guaranteed speed and it has been pending now for 3 months with a message saying "coming soon". This is truly ridiculous that I'm paying £31 for just broadband and it is not even working properly!!!!!

Re: This is ridiculous

caesarome — Wed, 05 Nov 2025 09:36:15 GMT

@Pringle161

Have you chased this up with Sky by calling them ?

Re: This is ridiculous

TimmyBGood — Wed, 05 Nov 2025 10:02:47 GMT

@Pringle161 wrote:

This is truly ridiculous that I'm paying £31 for just broadband and it is not even working properly!!!!!

You can use this to argue for release from a minimum contract term (if applicable) but realistically Openreach is increasingly reluctant to put resources into fixing faults on the legacy copper network.