https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5132474#M529764 <P>Since having my recent engineer out to change and incoming cable to give me better broadband etc I've had no end do trouble, drops out all the time and then phones keep using mobile data etc today it's dropped out completely and I have no WiFi currently and I'm trying to work from home&nbsp;</P><P>&nbsp;</P> Tue, 04 Nov 2025 11:15:17 GMT Naomi79 2025-11-04T11:15:17Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5132474#M529764 <P>Since having my recent engineer out to change and incoming cable to give me better broadband etc I've had no end do trouble, drops out all the time and then phones keep using mobile data etc today it's dropped out completely and I have no WiFi currently and I'm trying to work from home&nbsp;</P><P>&nbsp;</P> Tue, 04 Nov 2025 11:15:17 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5132474#M529764 Naomi79 2025-11-04T11:15:17Z https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5132517#M529781 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4224908">@Naomi79</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 04 Nov 2025 11:42:08 GMT https://helpforum.sky.com/t5/Broadband/WiFi-issues/m-p/5132517#M529781 caesarome 2025-11-04T11:42:08Z