https://helpforum.sky.com/t5/Broadband/MySky-App-blocked/m-p/5132456#M529757 <P>My Wifi is a mess, I have Sky Max and SkyQ but cannot get into the My Sky App as, according to Sky, they have duplicated my App profile. When I connect to the router via my laptop it says Wifi can only be adjusted via the app. This has been the case for several weeks and I am getting nowhere with Sky. All the online helps and chats are also blocked so I have spent hours on the phone. Any ideas??</P> Tue, 04 Nov 2025 10:37:56 GMT ken9999A 2025-11-04T10:37:56Z https://helpforum.sky.com/t5/Broadband/MySky-App-blocked/m-p/5132456#M529757 <P>My Wifi is a mess, I have Sky Max and SkyQ but cannot get into the My Sky App as, according to Sky, they have duplicated my App profile. When I connect to the router via my laptop it says Wifi can only be adjusted via the app. This has been the case for several weeks and I am getting nowhere with Sky. All the online helps and chats are also blocked so I have spent hours on the phone. Any ideas??</P> Tue, 04 Nov 2025 10:37:56 GMT https://helpforum.sky.com/t5/Broadband/MySky-App-blocked/m-p/5132456#M529757 ken9999A 2025-11-04T10:37:56Z