Damage by broadband enginner

SamSmith — Tue, 04 Nov 2025 09:29:56 GMT

So in June an engineer drilled into a water pipe in our wall whilst installing broadband - sky fixed the issue but now the wall is getting stained and damp. I can't find the number to call and I can't speak to a human being at sky. Does anyone have the damage department number?

Re: Damage by broadband enginner

Daniel0210 — Tue, 04 Nov 2025 10:25:12 GMT

@SamSmith

There is no specific number to a 'damage department'.

The current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟦 📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟦 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟦 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟦 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

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Damage by broadband enginner

Re: Damage by broadband enginner