topic Re: Port Forward Error - Cant' setup/edit or delete rules in Broadband

Port Forward Error - Cant' setup/edit or delete rules

Dog5 — Wed, 29 Oct 2025 21:29:23 GMT

Everytime I try to edit or delete a rule I get the message "Something went wrong. Your request couldn't be processed. Please close this message and try again." in the mysky app. This happens for any device available.

I'm using the Sky Max hub.

I've tired power cycling my router, clearing the cache on my phone app and reinstalling the app.

I've seen similar post, but no one else seems to have an issue with setting rules up, but with the port forward not working after.

Any advice appericated. 🙁

Re: Port Forward Error - Cant' setup/edit or delete rules

JimM1 — Wed, 29 Oct 2025 21:42:42 GMT

@Dog5 See the link below!

Yet Another Port Forwarding Malfunction (The MAP-T... | Sky Community

Re: Port Forward Error - Cant' setup/edit or delete rules

Dog5 — Wed, 29 Oct 2025 21:51:32 GMT

I have a different issue, but for clarity my WAN IP Address (IPv4) only states my IP address and no other text.

Re: Port Forward Error - Cant' setup/edit or delete rules

Dog5 — Fri, 31 Oct 2025 15:20:40 GMT

Unfortunately I'm still facing this same issue. Does anyone have any advice?

Re: Port Forward Error - Cant' setup/edit or delete rules

Dog5 — Mon, 03 Nov 2025 20:22:02 GMT

Spoke to Sky support on the phone, they said they can't help with "internal issues" in the router.

Pressing and holding the WPS button until the light flashes reset the Sky Max Hub adn this fixed the issue. But did reset a lot of things, but its working now.