topic Re: New Home - OpenReach ONT in Broadband

New Home - OpenReach ONT

RogueSavage — Mon, 03 Nov 2025 17:53:20 GMT

Moving to a new property

has an OpenReach ONT box inside the property

Does sky broadband connect directly to this? Or does sky need to run there own fibre connections etc

Re: New Home - OpenReach ONT

TimmyBGood — Mon, 03 Nov 2025 18:01:16 GMT

@RogueSavage wrote:

Or does sky need to run there own fibre connections etc

Sky, like all the other Openreach client ISPs, doesn't operate any fibre itself.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

Re: New Home - OpenReach ONT

RogueSavage — Mon, 03 Nov 2025 18:07:37 GMT

No idea what any of it means

if you need anymore information please let me know

Re: New Home - OpenReach ONT

TimmyBGood — Mon, 03 Nov 2025 19:37:17 GMT

@RogueSavage

"UG Duct rodded and roped"

So an Openreach optical fibre is going to be installed through an existing duct which is known to be clear of obstacles and contains a draw cord.

That gets the connection as far as the bottom of an external wall, from where it will go through a newly drilled hole to inside the property.

Re: New Home - OpenReach ONT

RogueSavage — Mon, 03 Nov 2025 19:39:17 GMT

Thank you

There is an OpenReach ONT box on the inside of the wall in the property

so i assume I just connect the router direct to this?

and all should work ok

Re: New Home - OpenReach ONT

TimmyBGood — Mon, 03 Nov 2025 19:39:31 GMT

@RogueSavage

Oh, hang on.

"ONT exists with no active service"

That's why you were initially told you don't have to be in.

Is there any sign of either an Openreach ONT or a space where one might have been?

Re: New Home - OpenReach ONT

TimmyBGood — Mon, 03 Nov 2025 19:41:18 GMT

@RogueSavage wrote:
There is an OpenReach ONT box on the inside of the wall in the property

so i assume I just connect the router direct to this?

and all should work ok

That's correct, yes. Check there's a power supply for it.

Re: New Home - OpenReach ONT

RogueSavage — Mon, 03 Nov 2025 19:42:17 GMT

Ah that makes it alot easier then!

all new to me, as I've been with a different supplier for 17 years but they don't supply the new house

so I was looking for options, a few friends advised a different broadband supplier but from what I've read they would run there own hardware etc and I don't want that.

So easier I can get sky and just have it all as 1 package

appreciate the help!

Re: New Home - OpenReach ONT

RogueSavage — Thu, 06 Nov 2025 21:57:21 GMT

Further to this question

will a sky engineer have to come to the property to install the broadband

or will I just be sent everything for me to install and setup myself?

Re: New Home - OpenReach ONT

Chrisee — Fri, 07 Nov 2025 07:19:14 GMT

@RogueSavage going by the database entry any new service will be remotely activated and tge connection and set up of the hub is down to you. An engineer would only be required if that did not work.

Re: New Home - OpenReach ONT

RogueSavage — Fri, 07 Nov 2025 07:34:42 GMT

perfect

hopefully can move in and get setup fast then!

Re: New Home - OpenReach ONT

Chrisee — Fri, 07 Nov 2025 07:41:00 GMT

@RogueSavage on average activation dates are normally roughly 14 days from order so book your home move in advance.