https://helpforum.sky.com/t5/Broadband/WhatsApp-malfunction/m-p/5131731#M529548 <P>When using WhatsApp's on my phone data it all works fine , when using it connected to the WiFi it not longer works , how can I help this&nbsp;</P> Mon, 03 Nov 2025 13:09:33 GMT Loubiee 2025-11-03T13:09:33Z https://helpforum.sky.com/t5/Broadband/WhatsApp-malfunction/m-p/5131731#M529548 <P>When using WhatsApp's on my phone data it all works fine , when using it connected to the WiFi it not longer works , how can I help this&nbsp;</P> Mon, 03 Nov 2025 13:09:33 GMT https://helpforum.sky.com/t5/Broadband/WhatsApp-malfunction/m-p/5131731#M529548 Loubiee 2025-11-03T13:09:33Z https://helpforum.sky.com/t5/Broadband/WhatsApp-malfunction/m-p/5131778#M529561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506881">@Loubiee</a>&nbsp;</P> <P>You might need to check your broadband shield settings.&nbsp;</P> <P><BR />You can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> Mon, 03 Nov 2025 13:48:59 GMT https://helpforum.sky.com/t5/Broadband/WhatsApp-malfunction/m-p/5131778#M529561 caesarome 2025-11-03T13:48:59Z