https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5131136#M529394 <P>Hi my internets not working at home. It's saying theirs a problem with the set up. I had new one installed on Monday but it's been working up until tonight. We've taken the wire out of the hub and re set it twice then it stops working again&nbsp;</P> Sun, 02 Nov 2025 17:41:19 GMT Lilz567 2025-11-02T17:41:19Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5131136#M529394 <P>Hi my internets not working at home. It's saying theirs a problem with the set up. I had new one installed on Monday but it's been working up until tonight. We've taken the wire out of the hub and re set it twice then it stops working again&nbsp;</P> Sun, 02 Nov 2025 17:41:19 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5131136#M529394 Lilz567 2025-11-02T17:41:19Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5131137#M529395 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4523511">@Lilz567</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 02 Nov 2025 17:43:37 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5131137#M529395 GD1 2025-11-02T17:43:37Z