topic Re: Broadband down in Broadband

Broadband down

Dan247 — Sat, 01 Nov 2025 12:09:25 GMT

Broadband not working. I have run the checks and sky are telling me everything is working fine. It is clearly not, as I am typing this I am using my phones 5g because nothing will load using sky broadband.

My xbox won't connect and says there must be an outage - Can somebody at Sky please look into what's going on because clearly im not the only one and it's definitely not working and neither is your service checker!

Re: Broadband down

Waveman — Sat, 01 Nov 2025 12:40:37 GMT

This is a customer to customer forum, you won't get a response from Sky here.

Contact Sky on 150, from a Sky Talk number or use the contact us, details,

Phone them as the chat bots will just drive you crazy!

https://www.sky.com/help/articles/contacting-sky

Re: Broadband down

Diane04 — Sat, 01 Nov 2025 14:03:57 GMT

Mine is down for the 3rd time in 24 hrs. On the service checker it says outage in my area. Don't know if you're having the same use