topic Re: Internet access for tv failed in Broadband https://helpforum.sky.com/t5/Broadband/Internet-access-for-tv-failed/m-p/5129808#M529001 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521920">@Dennid</a>&nbsp;</P> <P>What bout the internet on your mobile does that work if not try this line test:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 31 Oct 2025 19:32:11 GMT caesarome 2025-10-31T19:32:11Z Internet access for tv failed https://helpforum.sky.com/t5/Broadband/Internet-access-for-tv-failed/m-p/5129755#M528967 <P>I cannot access internet via my tv</P> Fri, 31 Oct 2025 18:36:49 GMT https://helpforum.sky.com/t5/Broadband/Internet-access-for-tv-failed/m-p/5129755#M528967 Dennid 2025-10-31T18:36:49Z Re: Internet access for tv failed https://helpforum.sky.com/t5/Broadband/Internet-access-for-tv-failed/m-p/5129808#M529001 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521920">@Dennid</a>&nbsp;</P> <P>What bout the internet on your mobile does that work if not try this line test:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 31 Oct 2025 19:32:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-access-for-tv-failed/m-p/5129808#M529001 caesarome 2025-10-31T19:32:11Z