https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129409#M528874 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521517">@SallyB4</a>&nbsp; So you can browse the internet and do all other things with your broadband connection. It is only your Sky Glass that seems to think that you have no internet connection?</P> Fri, 31 Oct 2025 11:38:24 GMT Highlinder 2025-10-31T11:38:24Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129400#M528872 <P>I have followed all suggestions and still have no internet connection to the Sky Glass. Cannot speak to a human on the phone number. Phone line working and mobile connected to WiFi so seems to be TV only that's affected.</P> Fri, 31 Oct 2025 11:20:10 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129400#M528872 SallyB4 2025-10-31T11:20:10Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129409#M528874 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521517">@SallyB4</a>&nbsp; So you can browse the internet and do all other things with your broadband connection. It is only your Sky Glass that seems to think that you have no internet connection?</P> Fri, 31 Oct 2025 11:38:24 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129409#M528874 Highlinder 2025-10-31T11:38:24Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129480#M528895 <P>I use the internet on my phone, so assume it is just the TV. &nbsp;All checks say the internet and WiFi connected, so could be the weather? (The service can sometimes be disrupted with heavy rain, but not sure why)!</P> Fri, 31 Oct 2025 12:28:49 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5129480#M528895 SallyB4 2025-10-31T12:28:49Z