https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129125#M528790 <P>The internet has just stopped working.&nbsp;<BR />we have baby camera that reply in this and need it working asap.</P> Thu, 30 Oct 2025 21:07:11 GMT Molly19999 2025-10-30T21:07:11Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129125#M528790 <P>The internet has just stopped working.&nbsp;<BR />we have baby camera that reply in this and need it working asap.</P> Thu, 30 Oct 2025 21:07:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129125#M528790 Molly19999 2025-10-30T21:07:11Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129129#M528792 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4521201">@Molly19999</a>&nbsp; I'm afraid if there is a fault no one will be able to fix it ASAP, regardless of any reason, faults once reported to Sky have a 2 workimg day fix SLA.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 30 Oct 2025 21:16:13 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129129#M528792 GD1 2025-10-30T21:16:13Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129133#M528795 <P>Mine has also just stopped working.&nbsp;</P> Thu, 30 Oct 2025 21:20:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5129133#M528795 Boycott 2025-10-30T21:20:40Z