https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5128669#M528649 <P>I have checked my broadband connection and it seems fine but there is no connection to WiFi. &nbsp;The checker on the sky app says it is fine but nothing is connecting&nbsp;</P> Thu, 30 Oct 2025 11:21:40 GMT Lisa409 2025-10-30T11:21:40Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5128669#M528649 <P>I have checked my broadband connection and it seems fine but there is no connection to WiFi. &nbsp;The checker on the sky app says it is fine but nothing is connecting&nbsp;</P> Thu, 30 Oct 2025 11:21:40 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5128669#M528649 Lisa409 2025-10-30T11:21:40Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5128789#M528692 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4520600">@Lisa409</a>&nbsp;</P> <P>If a reboot of your broadband hub at the mains doesn't sort it then try running&nbsp;<SPAN>&nbsp;the line test here to see if any faults are found:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 30 Oct 2025 13:28:49 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5128789#M528692 caesarome 2025-10-30T13:28:49Z