topic Re: Not reported speed in Broadband

Not reported speed

StuartBrodie — Wed, 29 Oct 2025 20:45:56 GMT

New instalation, speed is on average half of contracted speed.

Re: Not reported speed

JimM1 — Wed, 29 Oct 2025 21:32:31 GMT

@StuartBrodie What does your service checker say and you will see the last 30 day's recorded history!

https://www.sky.com/servicechecker

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

Re: Not reported speed

StuartBrodie — Thu, 30 Oct 2025 09:26:15 GMT

Service checker states all good with a speed of 902 mbs

Re: Not reported speed

JimM1 — Thu, 30 Oct 2025 11:15:22 GMT

@StuartBrodie So looks like you are on the FF900 package, depending on the sky Hub and how good the device you are speed testing with the only true test is all wireless off and an Ethernet connected device that can get the 900Mb/s download, then test that way first, wireless wi-fi testing and all shared network path can be difficult to pin down the max speed!

500 to 600Mb/s is the area that a sky Broadband Hub will be able to see and push the hub up to!