https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5127609#M528313 Appears to be an issue with the WiFi connection, broadband connection is ok Wed, 29 Oct 2025 09:04:44 GMT S-O-R 2025-10-29T09:04:44Z https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5127609#M528313 Appears to be an issue with the WiFi connection, broadband connection is ok Wed, 29 Oct 2025 09:04:44 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5127609#M528313 S-O-R 2025-10-29T09:04:44Z https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5127660#M528335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519351">@S-O-R</a>&nbsp;</P> <P>Briadband is what comes to your property and Wi-Fi is how it transmits in your home so try a reboot of your hub at the mains and if that doesn't work then try&nbsp;<SPAN>running the line test here to see if any faults are found:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 29 Oct 2025 10:25:38 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-connection/m-p/5127660#M528335 caesarome 2025-10-29T10:25:38Z