topic Re: Book an engineer in Broadband

Book an engineer

Catherine1967 — Sun, 26 Oct 2025 22:06:31 GMT

Now issues fixed to book an engineer for super fast broadband

Re: Book an engineer

caesarome — Sun, 26 Oct 2025 22:30:33 GMT

@Catherine1967

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

Re: Book an engineer

Dr27 — Mon, 27 Oct 2025 10:34:11 GMT

Book me a engineer because lost channels

Re: Book an engineer

Daniel0210 — Mon, 27 Oct 2025 10:36:37 GMT

@Dr27
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

What channels? You've added to a thread on the broadband board.

Re: Book an engineer

Daniel0210 — Mon, 27 Oct 2025 10:42:41 GMT

@Dr27

Your two other posts asking the same have been removed. You can't book an engineer via the forum.

Re: Book an engineer

Catherine672 — Tue, 28 Oct 2025 15:39:41 GMT

Book an engineer

Re: Book an engineer

Daniel0210 — Tue, 28 Oct 2025 15:46:33 GMT

@Catherine672

Why do you believe you need to book an engineer? Remember you aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.