https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-stream/m-p/5126935#M528127 We have had trouble for a couple of days with out stream box connecting to our broadband. Broadband has been tested with no problems and my phone connects ok it is just the tv. How can it be fixed? Tue, 28 Oct 2025 14:12:19 GMT Gailbateman 2025-10-28T14:12:19Z https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-stream/m-p/5126935#M528127 We have had trouble for a couple of days with out stream box connecting to our broadband. Broadband has been tested with no problems and my phone connects ok it is just the tv. How can it be fixed? Tue, 28 Oct 2025 14:12:19 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-stream/m-p/5126935#M528127 Gailbateman 2025-10-28T14:12:19Z https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-stream/m-p/5127007#M528144 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518717">@Gailbateman</a>&nbsp;Stream nedds a strong wifi connection to work properly so make sure both the hub and the puck are out in the open not behind other equipment. The network settings on the puck will tell you the strength of tge signal the puck is receiving. If it is too low you will nedd a wifi extender (see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>) or to use an etgernet cable.</P> Tue, 28 Oct 2025 15:36:34 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-stream/m-p/5127007#M528144 Chrisee 2025-10-28T15:36:34Z