https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126798#M528091 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518557">@Peter322</a>&nbsp; When was the last time you called for an update? If it is outside work then that would be down to Openreach, but you will need to speak to Sky again for updates.</P> Tue, 28 Oct 2025 11:51:01 GMT Highlinder 2025-10-28T11:51:01Z https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126785#M528083 <P>Our installation should be done by 13 October but is still not live do to a cables needed to install on outside of property still no any further updates?? What I need to do now ? <span class="lia-unicode-emoji" title=":angry_face:">😠</span></P> Tue, 28 Oct 2025 11:34:19 GMT https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126785#M528083 Peter322 2025-10-28T11:34:19Z https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126790#M528085 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518557">@Peter322</a>&nbsp; What has Sky told you in updates when calling them after the failed installed date?</P> Tue, 28 Oct 2025 11:45:21 GMT https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126790#M528085 Highlinder 2025-10-28T11:45:21Z https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126796#M528089 <P>The employee told me that I will be informed when they do fix the problem nothing since I don't know what I need to to I need internet !</P> Tue, 28 Oct 2025 11:49:00 GMT https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126796#M528089 Peter322 2025-10-28T11:49:00Z https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126798#M528091 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518557">@Peter322</a>&nbsp; When was the last time you called for an update? If it is outside work then that would be down to Openreach, but you will need to speak to Sky again for updates.</P> Tue, 28 Oct 2025 11:51:01 GMT https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126798#M528091 Highlinder 2025-10-28T11:51:01Z https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126801#M528093 <P>I will call them today again <span class="lia-unicode-emoji" title=":confused_face:">😕</span></P> Tue, 28 Oct 2025 11:52:21 GMT https://helpforum.sky.com/t5/Broadband/Installation-new-broadband/m-p/5126801#M528093 Peter322 2025-10-28T11:52:21Z