topic Re: WiFi not working in Broadband

WiFi not working

Kandee — Tue, 28 Oct 2025 01:18:17 GMT

WiFi been playing up

for a few weeks now it kept dropping but tonight it's not working at all 🤷🏻‍♀️

Re: WiFi not working

SKY9FC81 — Tue, 28 Oct 2025 01:26:13 GMT

Same with us with 1 orange light

Re: WiFi not working

Kandee — Tue, 28 Oct 2025 01:29:15 GMT

It says there is no issues with sky but clearly there is somewhere as I see quite a few here saying theirs is not working, it's frustrating isn't it!

Re: WiFi not working

SKY9FC81 — Tue, 28 Oct 2025 01:33:15 GMT

I know, I keep refreshing and it's telling me my broadband etc is all working.

Sky needs to sort this ASAP

Re: WiFi not working

AJ310 — Tue, 28 Oct 2025 01:55:51 GMT

Mine's not worked since the afternoon yesterday. I've tested my connection and I keep getting told it's good. It's not good because I don't have Wi-Fi!

Re: WiFi not working

Cshoe — Tue, 28 Oct 2025 02:01:38 GMT

Same here, I have work in the morning and work from home. SKY! Please sort this out! This isn't acceptable!

Re: WiFi not working

Mix0182 — Tue, 28 Oct 2025 02:10:05 GMT

My broadband is out too. South East London. Happened a few times now and its more than frustrating when all their checks say everything is working perfectly fine and as it should! Always the same. I have no tv ariel either so i'm stuck with nothing.

Re: WiFi not working

Kandee — Tue, 28 Oct 2025 02:16:24 GMT

Yes it's the same with me, I'm in Northampton and no tv, no doorbell no baby cam, pet cam or anything and mine says all is working good too, I panicked thinking one of my dogs had managed to get to and chew through the wire or something but no it's just SKY!!!

Re: WiFi not working

Cshoe — Tue, 28 Oct 2025 02:16:24 GMT

Yep, mine's down in Dartford.

Re: WiFi not working

Rrmm903 — Tue, 28 Oct 2025 02:20:22 GMT

Also down in Bexley

Voice Orange light and no Internet - super annoying

are they scheduled maintenance

Re: WiFi not working

Dart2 — Tue, 28 Oct 2025 02:21:22 GMT

same to me , WiFi is not working in Dartford!!

Re: WiFi not working

smorgankkelly — Tue, 28 Oct 2025 02:23:51 GMT

Down in Bexley. Diagnostics say fine. Frustrating.

Re: WiFi not working

Mix0182 — Tue, 28 Oct 2025 02:26:33 GMT

Oh god thats even worse of a situation! I hope it gets sorted soon . Cleay not just a local situation then. I wrnt and checked everything too thinking my cat had done something like knocking it off or catching a cable. I suffer with mental health problems and neutodivergance struggle with the silence especially at night, I have to habe the tv on. With no communal arial I rely on the broadband to get free view if the mini box plays up (which it does a lot). But there is just nothing yet again for about the 4th or 5th time this year that i'm aware of and tbere is nothing we seem to be able to do because the tests all say everything is perfectly fine and functioning.

Re: WiFi not working

DaveMag — Tue, 28 Oct 2025 02:28:24 GMT

Yes mine is down in dartford as well!!

Re: WiFi not working

Cshoe — Tue, 28 Oct 2025 02:28:30 GMT

Same here, I'm a vulnerable adult and this has left my security system down for the night. This happens far too often

Re: WiFi not working

Rrmm903 — Tue, 28 Oct 2025 02:29:28 GMT

It's the fact diagnostics say it's fine! When it clearly isn't

Re: WiFi not working

Rrmm903 — Tue, 28 Oct 2025 02:35:39 GMT

When this happened last time it was maintenance and came back on at 7am🤷

Re: WiFi not working

Mix0182 — Tue, 28 Oct 2025 02:37:01 GMT

Diagnostics now say nothing is working but there are no issues in the area (bexley/Dartford) Can't run further checks as the system isn't working

Re: WiFi not working

Mix0182 — Tue, 28 Oct 2025 02:52:29 GMT

Now says "there's a problem with your broadband, lets fix it" Outage in your area: no And given me an option to book an engineer...

Re: WiFi not working

Loujess — Tue, 28 Oct 2025 02:58:05 GMT

I'm in Scotland and having the same issues I just got new fibre broadband put in last week did not expect it to not be working already! Also when doing a check it says everything is ok but it's not cause my phone or iPad aren't loading for anything