https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5126122#M527890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4517777">@Christine126</a>&nbsp;Try running the diagnostic checker!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Mon, 27 Oct 2025 14:50:58 GMT JimM1 2025-10-27T14:50:58Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5126095#M527886 <P>We are having problems with poor internet connectivity and unable to use computer access reliably for zoom/facetime</P> Mon, 27 Oct 2025 14:21:44 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5126095#M527886 Christine126 2025-10-27T14:21:44Z https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5126122#M527890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4517777">@Christine126</a>&nbsp;Try running the diagnostic checker!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Mon, 27 Oct 2025 14:50:58 GMT https://helpforum.sky.com/t5/Broadband/Slow-internet/m-p/5126122#M527890 JimM1 2025-10-27T14:50:58Z