topic Re: Dishwasher and WiFi in Broadband

Dishwasher and WiFi

Sanjd1 — Mon, 27 Oct 2025 13:31:14 GMT

We previously had ski Broadband and could connect our wifi plugs and also our dishwasher perfectly. Since moving to sky fibre we can connect. Any help please

Re: Dishwasher and WiFi

JimM1 — Mon, 27 Oct 2025 13:50:12 GMT

@Sanjd1 Has nothing changed apart from the Fibre upgrade, you still have the same sky Hub as previous, you really should have no issues unless the move off hub if that happened and now the wireless wi-fi is just not reaching. If so you may just have to relocate the hub back to where it was! Also see the sky help link!

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

Re: Dishwasher and WiFi

TimmyBGood — Mon, 27 Oct 2025 14:15:21 GMT

@Sanjd1

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band: remember to re-enable it afterwards if you do this.

Re: Dishwasher and WiFi

Sanjd1 — Wed, 29 Oct 2025 13:22:36 GMT

Thank you. We got a new hub from sky when we upgraded

Re: Dishwasher and WiFi

Sanjd1 — Wed, 29 Oct 2025 13:23:49 GMT

Thank you. We have the black hub.

Re: Dishwasher and WiFi

JimM1 — Wed, 29 Oct 2025 14:11:35 GMT

@Sanjd1 Since you have a new sky Hub, then you have a new wi-fi name and password unless you manage to keep the originals from the old to the new. If not you may just have to reset all your devices, get them to forget the old network and start again from fresh!