topic Re: Openreach modem. in Broadband

Openreach modem.

PaulB_119 — Mon, 27 Oct 2025 12:23:42 GMT

Hi, very new here. I recently left Sky Broadband for a new provider and I have returned the WiFi router as instructed but I have no idea what I should do with the Openreach modem and power supply. Any advice on what I should do please? Thank you for any replies.

Re: Openreach modem.

Chrisee — Mon, 27 Oct 2025 12:33:15 GMT

@PaulB_119 any Openreach kit should be left in place it will be required if at any point an occupier wants to buy a service from an ISP who uses Openreach line in the future. You can unplug the unit's power but dont remove the power supply.

Re: Openreach modem.

TimmyBGood — Mon, 27 Oct 2025 12:46:54 GMT

@PaulB_119

Strictly speaking, an Openreach 'modem' (used for ADSL or FTTC on a copper circuit) is obsolete.

Openreach ONTs (for FTTP) are part of the national network and shouldn't be removed: as @Chrisee indicates you could switch it off at the mains, but ideally don't separate it from its mains plug.