https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125045#M527603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4516481">@Jitend</a>&nbsp;What is the FF speed package that you are on from sky, if higher than the service checker is showing you and your download is also 80Mb/s accross the board, then raise it with sky and report it as a fault, it has been made aware on the Forum a few times before but NO one every reports any outcome to the talks with sky or the fix that is applied! See the picture when it clears!</P><P>&nbsp;</P><P>Two things to look at the service checker is it will say YOU ARE ON FF500 as an example but speed reported will be 80Mb/s everyday!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My history for the FF500 connection!" style="width: 734px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/114053iF7D62AF938EF71FB/image-size/large?v=v2&amp;px=999" role="button" title="Copy_Screenshot_17-4-2025_174228.jpg" alt="My history for the FF500 connection!" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">My history for the FF500 connection!</span></span></P> Sat, 25 Oct 2025 22:16:37 GMT JimM1 2025-10-25T22:16:37Z https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125038#M527601 I've complained about my broadband recently and done tests and reset everything as requested, only receiving 80mg download, which is nowhere near to what im paying for, looked at history and been on 80 for months, bot happy as im paying for full broadband speed... Sat, 25 Oct 2025 21:30:25 GMT https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125038#M527601 Jitend 2025-10-25T21:30:25Z https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125045#M527603 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4516481">@Jitend</a>&nbsp;What is the FF speed package that you are on from sky, if higher than the service checker is showing you and your download is also 80Mb/s accross the board, then raise it with sky and report it as a fault, it has been made aware on the Forum a few times before but NO one every reports any outcome to the talks with sky or the fix that is applied! See the picture when it clears!</P><P>&nbsp;</P><P>Two things to look at the service checker is it will say YOU ARE ON FF500 as an example but speed reported will be 80Mb/s everyday!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My history for the FF500 connection!" style="width: 734px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/114053iF7D62AF938EF71FB/image-size/large?v=v2&amp;px=999" role="button" title="Copy_Screenshot_17-4-2025_174228.jpg" alt="My history for the FF500 connection!" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">My history for the FF500 connection!</span></span></P> Sat, 25 Oct 2025 22:16:37 GMT https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125045#M527603 JimM1 2025-10-25T22:16:37Z https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125047#M527604 <P>Im guaranteed to receive 200mgb&nbsp;</P> Sat, 25 Oct 2025 21:53:04 GMT https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5125047#M527604 Jitend 2025-10-25T21:53:04Z