topic Re: This is weird in Broadband

This is weird

Garybaldi1 — Fri, 24 Oct 2025 21:48:23 GMT

Just joined Sky BB (wish I'd never tbh). Anyway my pod is placed in a "dead spot" and kinda works ok. But I have noticed my TV (15 foot from the router) keeps dropping signal, buffering , slow oh so slow.

So I checked the app and can see that my TV is connected to the booster pod way over in an other part of the house, despite the router being much much closer.

How do I disconnect the Tv from the pod (booster) and reconnect to the router?

Re: This is weird

JimM1 — Fri, 24 Oct 2025 22:41:23 GMT

@Garybaldi1 Can you Ethernet connect the TV to the sky Hub?

Re: This is weird

Garybaldi1 — Sat, 25 Oct 2025 06:50:48 GMT

No unfortunately. I do have them homeplugs I could try I suppose.

Re: This is weird

JimM1 — Sat, 25 Oct 2025 07:10:33 GMT

@Garybaldi1 In theory you can turn the pod off, the TV wireless wi-fi should then connect to the sky Hub, you may have to power off the TV for a couple mins to let the connection go, and then use you app again to see where it is connected once back on! Since you have sky Max hub as you mention the pod, take a look at the link, advanced section and also see the Hub is working and set at WPA2-PSK for the wireless securities setting!

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a