topic Re: Really slow, bad connection and lagging in Broadband

Really slow, bad connection and lagging

Sophie+street — Fri, 24 Oct 2025 18:02:17 GMT

Over the last week our sky wifi is really slow, constantly disconnecting when on teams calls. Films keep pausing when watching streaming on the tv. Wifi keeps dropping out on our phones so phones automatically going onto 4g. I've checked and reset all the routers and the extender router I have. It's saying there isn't an issue in my area but it's really annoying now.

Re: Really slow, bad connection and lagging

JimM1 — Fri, 24 Oct 2025 19:05:03 GMT

@Sophie+street Is it just the wi-fi signal that is the current issue or is it the broadband that is going out, see the link below! More than one router on the system then say what you have!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Re: Really slow, bad connection and lagging

Johncordroon — Tue, 21 Jul 2026 17:02:30 GMT

Please help My sky q keeps pausing