topic Re: Broadband access in Broadband

Broadband access

D8BBO — Fri, 24 Oct 2025 06:54:27 GMT

Our broadband is a complete waste of time at the moment. Hardly anything will open and it keeps shutting down altogether.

Re: Broadband access

Chrisee — Fri, 24 Oct 2025 07:01:10 GMT

@D8BBO you nedd to be more specific before forum members can advise. Are you referring to an issue some devices in a rooom some distsnce from the hub which could be poorcwifi coversge. Alternatively if the lights on the hub change it could be a line issue.

Re: Broadband access

D8BBO — Fri, 24 Oct 2025 08:52:47 GMT

The lights on the hub are all on and we don't sit too far from the it but the signal is weak as I can't always open apps on my phone. Every now and again the stream to the tv goes off and the lights go off on the hub.
there are only 2 of us living in a reasonably small house running 2 phones, 1 laptop and a Sky TV Box off it.

Re: Broadband access

Chrisee — Fri, 24 Oct 2025 09:19:40 GMT

@D8BBO if the lights on the hub change there is an issue which needs attention. Before calling Sky use this linknto try and idetify what is happening https://www.sky.com/help/articles/hub-lights-explained-start