topic Re: wifi not working in Broadband https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5122815#M526898 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513758">@mo110</a>&nbsp;</P> <P>Not sure what tests you have run&nbsp; so try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 22 Oct 2025 19:13:04 GMT caesarome 2025-10-22T19:13:04Z wifi not working https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5122799#M526896 <P>the wifi hasn't worked for two days despite the tests saying it's good</P> Wed, 22 Oct 2025 19:00:38 GMT https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5122799#M526896 mo110 2025-10-22T19:00:38Z Re: wifi not working https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5122815#M526898 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513758">@mo110</a>&nbsp;</P> <P>Not sure what tests you have run&nbsp; so try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 22 Oct 2025 19:13:04 GMT https://helpforum.sky.com/t5/Broadband/wifi-not-working/m-p/5122815#M526898 caesarome 2025-10-22T19:13:04Z