https://helpforum.sky.com/t5/Broadband/SkyMax-addition/m-p/5122226#M526734 I recently added Skymax to my subscription as I was only getting any/patchy WiFi in some rooms of the house. I have received nothing other than a confirmation email and have no active order on the app. Should I be receiving a WiFi booster and/or a new hub as the coverage is no better? Wed, 22 Oct 2025 08:30:06 GMT Jrf264 2025-10-22T08:30:06Z https://helpforum.sky.com/t5/Broadband/SkyMax-addition/m-p/5122226#M526734 I recently added Skymax to my subscription as I was only getting any/patchy WiFi in some rooms of the house. I have received nothing other than a confirmation email and have no active order on the app. Should I be receiving a WiFi booster and/or a new hub as the coverage is no better? Wed, 22 Oct 2025 08:30:06 GMT https://helpforum.sky.com/t5/Broadband/SkyMax-addition/m-p/5122226#M526734 Jrf264 2025-10-22T08:30:06Z https://helpforum.sky.com/t5/Broadband/SkyMax-addition/m-p/5122252#M526738 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513052">@Jrf264</a>&nbsp;All about the sky max is linked below, and you do not get a booster just because you added it on to your package, you need to call sky, go through all the testing etc and then a decission is made to what happens after that!</P><P>&nbsp;</P><P>getting sky max and how to get the pod's<BR /><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A><BR /><A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank">https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee</A></P><P>&nbsp;</P> Wed, 22 Oct 2025 09:13:39 GMT https://helpforum.sky.com/t5/Broadband/SkyMax-addition/m-p/5122252#M526738 JimM1 2025-10-22T09:13:39Z