topic Re: Problem adding Sky broadband to TV account in Broadband

Problem adding Sky broadband to TV account

ADIE2805 — Tue, 21 Oct 2025 21:59:02 GMT

Hi,

I am currently trying to add Sky broadband to my Sky TV account via a link from Giftcloud(excellent deal btw). However, even though I only have Sky TV, it is asking for my current landline provider, which I don't have one. There is no option to skip this question so it's not possible to continue with the purchase.

Is there a way around this, thanks.

Re: Problem adding Sky broadband to TV account

JimM1 — Tue, 21 Oct 2025 22:06:48 GMT

@ADIE2805 So you currently have no broadband with anyone is that correct?

Re: Problem adding Sky broadband to TV account

ADIE2805 — Tue, 21 Oct 2025 22:17:42 GMT

Yes, that's correct.

Re: Problem adding Sky broadband to TV account

JimM1 — Tue, 21 Oct 2025 22:20:40 GMT

@ADIE2805 Then you will either have to contact sky or the affiliate to see what can be done!