topic Re: No broadband in Broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5121647#M526581 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512415">@Nadiaclark</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 21 Oct 2025 14:47:04 GMT GD1 2025-10-21T14:47:04Z No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5121644#M526580 <P>Hi I have no broadband I have check all my connections and everything seems fine however the wire outside looks like it's been pulled out of the wall&nbsp;</P> Tue, 21 Oct 2025 14:36:04 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5121644#M526580 Nadiaclark 2025-10-21T14:36:04Z Re: No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5121647#M526581 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512415">@Nadiaclark</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 21 Oct 2025 14:47:04 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5121647#M526581 GD1 2025-10-21T14:47:04Z