topic Outreach in Broadband

Outreach

HayleyOneil — Tue, 21 Oct 2025 09:45:01 GMT

Good morning

the sky engineer came tonight it in Thursday 16 and advised that the open reach engineer needs to attend please can you arrange an appointment

Re: Outreach

HayleyOneil — Tue, 21 Oct 2025 09:47:33 GMT

We are paying for a inadequate service

Re: Outreach

Daniel0210 — Tue, 21 Oct 2025 09:50:41 GMT

@HayleyOneil
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

Its Openreach, not Outreach as per your thread title.

Contact Sky to discuss and arrange this. It's not something that can be done here.

Re: Outreach

caesarome — Tue, 21 Oct 2025 09:51:28 GMT

@HayleyOneil

As we are customers here then you will need to call for an update on your issue and to see if an Openreach engineer has been booked.